1003     Log Name:      Application

              Source:        Microsoft-Windows-Security-SPP

              Date:          24/02/2015 14:05:28

              Event ID:      1003

              Level:         Information

              Description:

              The Software Protection service has completed licensing status check.

              Application Id=55c92734-d682-4d71-983e-d6ec3f16059f

              Licensing Status=

              1: 01f5fc37-a99e-45c5-b65e-d762f3518ead, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

I am investigating the above report. The code 0xC004F014 is reported as meaning that my copy of Office 2010 is not genuine. I know that this is inaccurate. I am running an Add-In Classic Menus for Office 2010 and am wondering whether this might cause the generation of false reports. I decided to Repair Office and a number of reports similar to that below were generated.

Log Name:      Application

Source:        MsiInstaller

Date:          24/03/2015 14:45:38

Event ID:      1039

Level:         Warning

Description:

Product: Microsoft Office Single Image 2010. The application tried to modify a protected Windows registry key \CLSID\{8854F6A0-4683-4AE7-9191-752FE64612C3}\InprocServer32.

I do not follow why the Repair tool should be prevented from completing the change. Is this behaviour a bug or intended by design. As far as I am aware all components of Microsoft Office are functioning correctly and no Not genuine messages are being generated.

Does anyone have any thoughts on the issues raised?

Hi Gerry:

For better assisting you on this, I would need some context of the issue:

1. Did you get this error during installation?
2. Was this the first installation of Office in your machine?
3. What is this Add-In Classic Menus you are referring to? Could you share me a screen grab?

If this is you first time of installation, you can manually uninstall Office suites or use the remove tool. You can refer This Article for details.

After completely removed Office suites, you can try use phone activation follow steps below:

     1.  In the Activation Wizard, choose I want to activate the software by telephone .

     2.  Select your country or region to see the phone number for your area.

Microsoft Text Telephone (TT/TTY) services are available for individuals who are deaf or hard of hearing. In the United States, using a TT/TTY modem, dial (800) 718-1599. From outside the United States, using a TT/TTY modem, dial (716) 871-6859. TT/TTY service is only available in English.

1. When you call the Activation Center, you'll be asked to provide the installation ID (displayed on your screen) and other relevant information. After your installation ID is verified, you'll receive a confirmation ID.

1. In the Activation Wizard, type the confirmation ID in the spaces provided at the bottom of the

 screen, and then press the Enter key

 This is the Detailed Guidance

Also if this Add-In Classic Menus a third party app, please uninstall it. Then re-install Office, see if the issue persist.

Thank you.

Chloe

Please read the original post and rephrase your questions in the light of what is there! Please address the questions if you can?

The add-in Classic Menu is software enabling you to use Office 2003 menus in Office 2010 and Office 2013.
http://www.addintools.com/index.html